The quiz is below.

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1. We will not send a certificate of completion or an updated transcript unless we can confirm that someone paid for this course. Please tell us who paid for it, if it was you, enter your name. If it was someone else, please enter the name of the person (or the business name) that paid for you.

If you paid as part of an LMT Success Group package, please enter the name of the person that paid for the package.
2. The NCBTMB requires that we put your home address on your transcript. Please enter it in the box below. Don't worry, we will not mail you anything or give it to anyone else.
3. According to the Institute of Medicine (IOM) medical errors result in how many injuries to hospital patients?
4. At what point in the health care delivery system are errors likely to occur?
5. How does the IOM report define an error?
6. Research on why humans make errors (Reason, 1990) has identified two types of errors: active errors and ___________.
7. What does the acronym RCA stand for?
8. Which of the following is a population of special vulnerability?
9. What is the goal of a Root Cause Analysis?
10. What must be included in a credible RCA?

Click the "Grade my quiz!" button below to get your results. The quiz should disappear and be replaced with a message telling you if you passed or not. If it just says,"Thank you" please email us and let us know, and include your full name, address, email address and massage license number so we can make sure you get credit.